Privacy policy

Our Commitment to Your Privacy

At Mru Beauty, we highly prioritise your concerns regarding online privacy and security during your visits to and transactions on our website, mrubeauty.co. We are dedicated to ensuring that the information you provide remains secure and is used appropriately. Should you have any enquiries not covered in this privacy and security policy, please do not hesitate to reach out to us. Your feedback is invaluable, and we continuously strive to enhance our services to better cater to your requirements.

Information We Collect

Mru Beauty collects the essential information necessary to fulfil your requests, which may include your name, mailing address, email address and phone number. This information is gathered when you make a purchase or subscribe to email notifications.

Your card details are solicited solely during order placement and are transmitted using the highest level of encryption to ensure the utmost safety and security. We do not store your complete card details on our systems.

Cookies and Tracking

During your navigation of the website, we utilise cookies – small pieces of tracking data – to gather insights into your preferences, such as your internet service provider’s address and your interactions and activities on our website. This data is not linked to individual customers, and we strictly refrain from using cookies to store confidential information such as passwords or credit or debit card details.

You may disable cookies through your browser settings. Please note that certain features of the website may not function correctly if cookies are disabled.

How We Use the Information Collected

Our primary purpose for collecting information is to facilitate order processing, shipping and customer service. For instance, we may reach out to provide updates on your order status or shipping information, or to address any queries related to your order. Additionally, we use this information to enhance our products, services, website content and user experience.

  • Processing, fulfilling and delivering your orders
  • Communicating order confirmations, dispatch and delivery updates
  • Responding to your enquiries, complaints and return or refund requests
  • Sending promotional communications where you have opted in
  • Improving our products, services, website content and user experience
  • Complying with applicable legal and regulatory obligations

Sharing of Information

We do not sell or rent your personal information. We share your information only where it is necessary to serve you – for example, with our courier and logistics partners to deliver your order, and with our payment gateway provider to process your payment securely. These parties are permitted to use your information only for the purpose of providing that service, and where required by law or by a competent authority.

Security Measures for Online Shopping

To ensure secure online transactions, we employ Secure Socket Layer (SSL) technology when you place orders or access your account information. This technology encrypts all data you input before it is transmitted to us.

All customer data we collect is safeguarded against unauthorised access. We employ reasonable and up-to-date internet security measures and technologies to thwart unauthorised access, maintain data accuracy and ensure the appropriate use of information.

Your Choices

You may unsubscribe from our marketing emails at any time using the unsubscribe link in those emails. You may also write to us at the address below to request access to, correction of, or deletion of the personal information we hold about you, subject to any records we are required to retain under applicable law.

Policy Amendments

You acknowledge that this Privacy Policy forms an integral part of the User Agreement, and your use of this site implies unconditional agreement to our Privacy Policy. If you disagree with this Privacy Policy, please refrain from using our site. Your visit and any privacy-related disputes are governed by this policy and the User Agreement, including the provisions on damages.

We reserve the right to amend the terms of use and this Privacy Policy at our discretion. Any changes will be promptly posted to keep you informed of our policy alterations. Unless otherwise stated, our current Privacy Policy applies to all information we possess about you and your account.

Contact Us

For any question or concern regarding this Privacy Policy or your personal information, please contact us:

  • Email · mru@mrubeauty.com
  • Phone · 9535544544
  • Address · HRBR Layout, Bengaluru East, Bengaluru, Karnataka, India
  • Website · mrubeauty.co